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Knowledge Management

Title	Introduction to Knowledge Management
Purpose	To provide an overview of KM principles and practices, together with some practical tools and techniques to apply in the workplace.
Typical Audience	Executives and executive teams KM project managers and teams Business improvement managers
Content	What is KM and what can it do for me? Developing the right KM Strategy What should my KM Programme include KM Tools and Techniques Making KM “the way we do things around here”
Objectives	Enable delegates to: Relate KM principles and practice to their business Understand what they need from a KM strategy Consider the key requirements from a KM programme Apply some KM tools and techniques in their work
Duration	1-2 days